Call Center Agent

We are hiring a Call Center Agent for Villa Gas to manage customer inquiries, gas orders, and ensuring smooth coordination with the delivery team. Description: - Assist customers by handling inquiries, complaints, and gas orders, ensuring all details are recorded accurately. - Enter customer gas orders into the system, updating customer profiles and making sure their information is accurate. - Communicate with the delivery team to ensure timely gas deliveries and resolve any delivery-related issues. - Provide customers with details about Villa Gas products and services, including payment options, and verify online transfer slips for accuracy. - Prepare daily reports on customer service and delivery performance, maintaining high standards to ensure customer satisfaction. - Willingness to work long hours when necessary to meet customer needs and support delivery operations. Requirements: - Completed Ordinary Level education. - Minimum of 1 year of experience in a customer service role. - Strong communication and customer service skills, with a focus on problem-solving. Salary: - Basic Salary: MVR 8,000 Benefits: - Cooperate health insurance. - Learning and self-development opportunities. - Career enhancement opportunities.