Claims Associate - General

Job Overview: - We are looking for an experienced, technically competent, and customer-focused professional to join our Claims Department as Claims Associate – General at Solarelle Insurance Key Responsibilities: - Receive and review insurance claims filed by policyholders or third parties. - Ensure all necessary documentation is submitted and complete. - Enter claims data into the company's claims processing system. - Regularly update and maintain accurate records of claim information. - Communicate with policyholders, claimants, and stakeholders to gather information. - Assist in the initial stages of claims investigations. - Provide support in the claims adjudication process. - Address basic inquiries and concerns from policyholders or claimants. - Maintain organized and up-to-date records of claims processing activities. - Collaborate with other departments to facilitate resolution of claims-related issues.